Furthermore, the Ombudsperson is an equality mechanism for promotion, monitoring and support of equal treatment without discrimination on the bases protected by the Law on Gender Equality and the Law on Protection from Discrimination, laws which jointly with the Law on Ombudsperson, comprise the legal package of human rights, which have entered into force in July 2015.

The Ombudsperson is independent on exercising her/his duties and does not accept any instructions or intrusions from the organs, institutions or other authorities exercising state authority in the Republic of Kosovo. As an independent institution is governed by the principle of impartiality, independence, preeminence of human rights, confidentiality, and professionalism.

The Ombudsperson conducts investigations, issues recommendations, publishes reports as well as advocates for human rights and freedoms. In cases when investigations conducted by legal advisers result that the violation of human rights have occurred, the institution may request additional information from public authorities and give recommendations for respective responsible authorities. In cases when the Ombudsperson considers that a practice or the general situation does not comply with national and international standards on human rights, it impacts an individual or wider, compiles special reports, which involve also recommendations addressing to the Assembly aiming to improve the situation created as well as its harmonization with national and international standards on human rights.