Method and way of work of the Ombudsman consists of giving proposals, advises, suggestions, co-operation, ability to hear citizens and to act timely for realization rights citizens.

As bearer of the function the Ombudsman is transparent and his office is open every working day and accessible for every citizen of the Republic of Macedonia any other person. Assembly of the Republic of North Macedonia elects and revokes the Ombudsman. The Ombudsman is elected for office term of eight years with a right to re-election. In the realization of its functions and competences the Ombudsman is assisted by deputies, elected by the Parliament of the Republic of Macedonia. The Ombudsman has competence to undertake actions and measures for protection of principle of non-discrimination and adequate and equitable representation of community members in the state administration bodies, the local self-government units and the public institutions and agencies.