The Protector of Citizens focuses particularly on the protection of:
- National minority rights
- Children rights
- Rights of disabled persons
- Rights of people deprived of liberty
- Gender rights
The Protector of Citizens controls, by checking the allegations of complaints or acting at own initiative, whether state administration bodies, Republic Public Attorney, bodies or organizations exercising public authority, treat the citizens of Serbia in accordance with law and other regulations of the Republic of Serbia or in compliance with the principles of good administration.
The role of the institution of the Protector of Citizens, defined by the Constitution of the Republic of Serbia and the Law on the Protector of Citizens, is to constantly influence the respect of human liberties and rights by personal and institutional authority. By the power of argument, the Protector of Citizens should persuade the authority that an error has been committed, that it is necessary to rectify it and change the way of work.
The Protector of Citizens is appointed and dismissed by the National Assembly to which he/she reports.
